Terms & Conditions

Shipping

All orders will be shipped via a tracked and signed service. Whilst we expect to ship your order within 1-3 working days, please note that some items have a longer shipping time and this can be found within the item description.

 All items are shipped from the UK and international shipments may be subject to local custom and duties which will need to be paid by the receiver.

 

Returns

We can offer you a full refund or exchange on any purchases that you are not happy with for whatever reason.

Returns will only be accepted within 14 days of you receiving your order.

We can only issue refunds for items that are returned in the condition that they were received and in an unworn state.

We can only offer refunds for the item/items but not for shipping fees, customs or duties incurred.

Returns will not be accepted without contacting us prior to sending for both the return address and a return number.

 

For any shipping or return enquiries, please contact us on info@sturlalondon.com